IS-U · Energy utilities · JediCRM group
The end-customer portal for your energy distribution company.
Bills, consumption, outages, meter self-reading, service requests and solar generation, white-label self-service for the consumer, connected to your SAP IS-U and legacy billing.
Accounts
1.2M
Readings
84%
Self-service
72%
The story of Utilities
Born for the energy sector that lives on SAP IS-U.
Energy and sanitation utilities run SAP IS-U, but the service layer and the billing audit tend to be old, manual and hard to operate.
JedIN Utilities modernizes that layer. Service, billing and audit on top of IS-U, with the look and the speed the end customer expects today.
What it solves
On top of SAP IS-U
Reuses what you already have, without replacing the utilities core.
Service and billing
A modern layer for the end customer and the back office.
Bill audit
Traceability and checks to cut errors and losses.
The utility's challenge
IS-U holds the data. Your customers have no way to reach it.
Today
Duplicate bills by phone, readings only when the meter reader shows up, outages with no status and no digital channel for solar. Every interaction turns into a service cost.
With Utilities
Customers pay their bill via PIX, submit their own reading, track outages, open a service request and enroll in solar, all in the portal, with IS-U as the single source of truth.
One platform, three fronts
From the consumer to the regulatory back office.
Customer portal
Bills, consumption, installations, service requests, notifications, store and the solar program, complete consumer self-service.
Backoffice
Utility operations: customers, billing, field teams, marketing, reports and analytics.
Admin & integration
Multi-tenant white-label, platform configuration, CMS and SAP integrations (IS-U, C4C, S/4, Sales/Service Cloud).
Everything the energy consumer needs
Bills with PIX
Duplicate bills, PIX payment and debt negotiation right in the portal.
Consumption & self-reading
Consumption history, analysis and customer-submitted meter readings.
Outage map
Log and track power outages with real-time status.
Distributed solar generation
Solar program with marketplace, sellers, subscriptions and disputes.
Service requests + WhatsApp
Service requests and proactive notifications on the channel customers already use.
ANEEL compliance
Regulatory rules and audit trail for the Brazilian electricity sector.
Real portal screens
From the customer dashboard to the integration panel.
Fatura, 2ª via & PIX
2ª via em PDF Boleto gerado no servidor (PDFBox), com código de barras.
PIX
native bill payment
SAP IS-U
integration with legacy billing
Solar
distributed generation + marketplace
White-label
multi-tenant per utility
Want the portal branded for your utility?
Explore the demo or talk to the team to connect it to your SAP IS-U in a white-label pilot.